Privacy Policy

Welcome to Golden Group of Hotels. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and book services with us.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Your Name
  • Contact Information (Email, Phone Number, Address)
  • Payment Details (Only for bookings & transactions)
  • Check-in and Check-out Dates
  • Preferences and Special Requests
  • Device & Browser Information (for website analytics)

2. How We Use Your Information

Your information is used to:

  • Process hotel bookings and payments.
  • Provide customer support and respond to inquiries.
  • Send booking confirmations and updates.
  • Improve our website, services, and user experience.
  • Ensure security and prevent fraudulent activities.

3. Data Protection & Security

We implement strict security measures to protect your personal information from unauthorized access, misuse, or disclosure. Payment details are processed through secure payment gateways, and we do not store sensitive financial information.

4. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and analyze website traffic. You can manage or disable cookies through your browser settings.

5. Third-Party Services

We may share necessary information with third-party services such as payment processors and booking partners. However, we ensure that your data is handled securely and in compliance with privacy regulations.

6. Your Privacy Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your data.
  • Opt-out of promotional emails at any time.

7. Changes to Our Privacy Policy

We may update this policy from time to time. Any significant changes will be posted on this page.

8. Contact Us

If you have any questions regarding our privacy policy, please contact us at:

Golden Group of Hotels

Email: thecorporatekolkata@gmail.com

Phone: +91 8981011686/9038024943

Thank you for choosing Golden Group of Hotels!